SFBB pro digital food safety system

Read our FAQs  below, if you can't find the answer to your food safety question, please email us and we'll get back to you as soon as we can.

F.A.Qs

is your Digital Food app fully compliant with EHO laws?

Yes we have a partnership authority with Dorset Council Environmental Health (EHO).

SFBB Pro is designed around the Food Standards Agency's Safer Food, Better Business (SFBB) approach and helps food businesses manage, record and demonstrate their food safety procedures digitally.

The app provides tools for recording everyday food safety activities including opening and closing checks, temperature records, deliveries, incidents and corrective actions, cleaning procedures and other important food safety records.

Using SFBB Pro can help your business maintain organised, accessible records and demonstrate your food safety procedures during an Environmental Health inspection.

Food safety compliance ultimately remains the responsibility of the food business operator. Businesses must ensure that appropriate food safety procedures are in place, followed by staff, regularly reviewed and appropriate for the individual business.

Is it easy to create checklists?

Yes. In our backend admin website you create checklists which feed through to your app. It takes minutes to create opening, closing and weekly checklists. 

How do we record Fridge and Freezer temperatures?

Our digital sliders mean it takes seconds to walk round and record the temperatures of your fridges and freezers. All temperatures.  All data is  saved to the cloud and recorded in a daily report.

How do we show EHO our data on inspections?

All data is stored in the cloud. Reports are available for  1 day, 1 week, 1 month, and custom dates  at the touch of a button. 

How long does the system take to setup?

Our food safety system is completely intuitive and takes minuted to setup.

Is it true you can change the language on the app?

Yes - the SFBB pro app is the only digital food safety app which offers multiple languages including: French, Italian, Turkish, Chinese, Indian, Thai, Arabic. We can also add more languages on request. 

You can write in these languages and the system will also translate back to English. 

Does SFBB Pro include food date labelling?

Yes. SFBB Pro includes an optional food date labelling system designed specifically for commercial kitchens.

Kitchen staff can create and print clear food labels rather than repeatedly handwriting labels during food preparation.

This can save considerable staff time while helping improve consistency, stock rotation and food safety.

The food date label printer has to be purchased separately. It can print up to 100 labels in a minute.

Can I print food date labels directly from SFBB Pro?

Yes. SFBB Pro can be used with the SFBB Pro food label printer to print food preparation and date labels directly from the system.

This provides an all-in-one food safety and kitchen labelling solution rather than requiring a separate labelling system.

What information can be included on food date labels?

SFBB Pro food labels can help your kitchen clearly identify important information such as the product, preparation date, use-by information and the staff member responsible for preparing or labelling the food.

Clear labelling helps staff identify food quickly, improve stock rotation and reduce avoidable food waste.

Does SFBB Pro support multiple restaurants or locations?

Yes. SFBB Pro includes multi-site management for businesses operating more than one location.

Owners can add additional restaurants, cafés, pubs, takeaways or other food premises and manage them through their account.

This makes SFBB Pro particularly useful for restaurant groups and growing hospitality businesses.

Can I manage all my locations from one account?

Yes. Owners and managers can oversee multiple locations rather than maintaining completely separate food safety systems for every site.

This gives business owners greater visibility over food safety across their organisation and makes it easier to check that individual locations are completing their required tasks.

Can I add additional staff members to SFBB Pro?

Yes. You can create team members and give staff their own access to SFBB Pro.

This means your food safety system doesn't have to depend on one manager or one shared account.

Can staff have their own SFBB Pro login?

Yes. Individual staff accounts can be created so members of your kitchen team can log in and complete their assigned food safety tasks.

Individual accounts also improve accountability because your records can show who completed checks and when they were completed.

Can I see which member of staff completed a food safety check?

Yes. Digital staff records provide greater accountability than a traditional paper diary.

Managers can see which team member has completed checks, helping identify missed tasks, improve staff accountability and maintain consistent food safety procedures.

Does SFBB Pro include allergen management?

Yes. SFBB Pro includes allergen management tools designed to help your team quickly access important allergen information.

Businesses can upload their existing allergen information and use SFBB Pro's allergen functionality to make allergen information easier for staff to access.

Does SFBB Pro cover the 14 allergens?

Yes. SFBB Pro's allergen functionality is designed around the 14 allergens that food businesses are required to declare under UK food information regulations.

This helps staff quickly access the information they need when dealing with customer allergen enquiries.

Can I upload my existing allergen matrix?

Yes. If your business already uses an allergen matrix, you can upload your PDF allergen information to SFBB Pro so staff can access it from the system.

This means you don't have to recreate an existing allergen document simply to start using SFBB Pro.

Can SFBB Pro remind staff to complete food safety checks?

Yes. SFBB Pro includes configurable alerts and reminders.

You can set reminders for important food safety tasks so staff are prompted to complete required checks rather than relying entirely on memory.

This can help reduce missed checks during busy services.

Can I create my own food safety checklists?

Yes. SFBB Pro allows businesses to customise their food safety checklists.

You can create opening, closing, probe and weekly checks based on the way your kitchen operates.

This gives you the flexibility to combine standard SFBB procedures with checks that are specific to your own business.

How do I record fridge and freezer temperatures?

SFBB Pro provides simple digital temperature controls that allow staff to quickly record fridge and freezer temperatures.

Readings are stored digitally and incorporated into your food safety records, removing the need for separate paper temperature sheets.

Can I record food probe temperatures?

Yes. Probe temperature checks can be recorded within SFBB Pro alongside your other food safety records.

This keeps temperature monitoring in the same system as your daily checks, fridge temperatures and other food safety documentation.

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Can I record deliveries?

Yes. Deliveries can be logged directly in SFBB Pro.

Your team can record supplier information, delivery details, condition and relevant temperatures, helping demonstrate that incoming food is being checked appropriately.

Delivery information is then incorporated into your digital records.

Can I record food safety incidents and corrective actions?

Yes. If something goes wrong, an incident can be recorded within SFBB Pro.

Keeping a digital record of problems and the action taken helps demonstrate that your business is actively managing food safety rather than simply ticking boxes.

Does SFBB Pro automatically create food safety reports?

Yes. Information entered into SFBB Pro is stored digitally and can be used to produce reports covering your food safety activity.

Reports can be accessed for different periods, making it much easier to review historical records or provide information during an EHO inspection.

Where are my SFBB records stored?

Your SFBB Pro records are securely stored in the cloud.

This removes the need to keep large amounts of paper documentation on-site and allows authorised users to access records when needed.

Can I check my restaurant's food safety records when I'm not there?

Yes. Owners and managers can access SFBB Pro remotely.

This is particularly useful for business owners who aren't permanently based in the kitchen or who operate multiple locations.

Instead of having to visit the premises to check a paper diary, you can see your digital food safety information remotely.

Does SFBB Pro work on iPhone and Android?

Yes. SFBB Pro is designed to work across smartphones and tablets, including iPhone and Android devices.

We generally recommend having a dedicated tablet available in the kitchen so staff can quickly complete their everyday checks.

Can I use SFBB Pro on a computer?

Yes. SFBB Pro also includes online management functionality for owners and managers.

This makes it easy to configure your system and manage food safety information from a computer while kitchen staff use the app for everyday tasks.

Does SFBB Pro support different languages?

Yes. SFBB Pro offers multilingual functionality designed for diverse kitchen teams.

Staff can use supported languages within the system, helping businesses where English isn't every team member's first language.

This can make food safety procedures easier to understand and follow consistently across the kitchen.

Is SFBB Pro suitable for restaurant groups?

Yes. The combination of multi-site management, staff accounts, cloud-based reporting and remote access makes SFBB Pro particularly useful for restaurant groups and hospitality businesses operating multiple premises.

Owners can maintain greater oversight while individual teams continue managing food safety at their own locations.

Is SFBB Pro only for restaurants?

No. SFBB Pro can be used by many different types of food businesses.

This includes:

  • Restaurants
  • Cafés
  • Pubs
  • Takeaways
  • Coffee shops
  • Hotels
  • Commercial kitchens
  • Sports and members' clubs
  • Event and catering businesses
  • Other businesses preparing or serving food
How long does SFBB Pro take to set up?

SFBB Pro has been designed to make setup straightforward.

The Setup Wizard guides you through configuring your account, team and food safety requirements so you can get your digital system running quickly.

Your checklists can also be customised later as your business changes.

Is SFBB Pro difficult for kitchen staff to use?

No. SFBB Pro has been designed specifically for busy hospitality environments where staff need to complete food safety checks quickly.

Everyday tasks such as ticking off checks, recording temperatures and logging deliveries are designed to be simple and fast.

Why use SFBB Pro instead of a paper SFBB diary?

Paper records can be lost, damaged, forgotten or difficult to review.

SFBB Pro provides a digital alternative with:

  • Cloud-based records
  • Automated reminders
  • Digital temperature logs
  • Staff accountability
  • EHO-ready reporting
  • Allergen management
  • Food date labelling
  • Multi-site management
  • Remote owner access

The result is a food safety system that's easier for staff to use and easier for owners to manage.

Why choose SFBB Pro and why is it the best SFBB App?

SFBB Pro isn't simply a digital checklist.

It's an all-in-one food safety management system designed around the everyday needs of UK commercial kitchens.

From SFBB checks and temperature records to allergen information, staff management, reporting, multi-site management and food date label printing, SFBB Pro brings your key food safety processes together in one simple system.

The aim is simple: spend less time on food safety paperwork while maintaining clear, organised and inspection-ready records.

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Other Questions

Does the SFBB pro app have alerts to remind users to fill out the Checklists?

Yes. You can program the app to alert with a visual and sound notification to remind users to fill out all checklists. The time and days for alerts are programmed in the settings.

Can I login on my phone anywhere to check the app and that checklists are completed?

Yes - we advise the app is installed on a physical tablet in the kitchen. But you can complete and check your entire SFBB pro app on your smartphone or tablet anywhere, and update it as often as you need to. 

Can I log deliverys on the App?

Yes there is a delivery section to record all the information EHO required in according with Food Standard laws. The delivery information is added to the reports everyday.

Is the app fully compliant with UK Food Safety laws?

Yes. Alongside a fully completed Safer Food Better Business book the app makes you fully compliant. Should an inspector visit you in the UK or Republic of Ireland, and question the validity of your use of the SFBB pro App, please contact us immediately and we'll assist you.

What is the best food safety app for restaurants, cafés and takeaways?

When choosing a food safety app, look for a system designed for UK food businesses that covers everyday food safety records, temperature monitoring, reporting, allergens, staff accountability and inspections. SFBB Pro brings these features together with additional tools including food date labelling and multi-site management.

What is the best SFBB app for restaurants in the UK?

SFBB Pro is designed specifically for UK food businesses using the Food Standards Agency's Safer Food, Better Business approach. It combines digital food safety records, temperature monitoring, staff accountability, allergen management, reporting, food date labelling and multi-site management in one system.

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